Certified Restaurant Supervisor (CRS) Exam

Exam: 100 questions
For orders larger than 25, please contact sales for training solutions.


The ServSuccess Certified Restaurant Supervisor (CRS) Exam has been designed in collaboration with the restaurant industry to validate and certify the most critical competencies for restaurant professionals who supervise, direct, coordinate and train employees. And because the exam is proctored online, you can schedule your exam at a time that's convenient for you. All you need is a computer or laptop and a private location. 

The exam focuses on the most important supervisory skills from the following areas: 
• Implementation of company policies 
• Meeting customer service and quality assurance goals 
• Leadership 
• Workplace safety 
• Cost control 

If you are in an entry-level supervisory or management position, this certification will help you demonstrate your expertise as a supervisor and leader to current and future employers. 

Who should apply 
Examples of the kinds of positions that qualify for the CRS certification include, but are not limited to: Assistant Kitchen Manager, Assistant Manager, Cafeteria Manager, Closer, Food Service Supervisor, Key Hourly Associate, Kitchen Lead, Opener, Shift Leader, Shift Manager, Shift Supervisor, Supervisor.

Exam Instructions

Upon purchase, ServSuccess exams require you to complete an online application to ensure you meet the prerequisites.

To apply:

  1. After checkout, select “Go to Learning Dashboard” on the confirmation screen.
  2. (Note: You can also access your application by selecting “My Learning & Exams” in the Welcome menu.)
  3. Select the “Launch” button to begin your application.
  4. Follow the instructions and steps provided.
  5. Provide required documentation and references.
  6. Following submission by references, open and submit application.

Things you should know BEFORE you purchase:

  • To use the online proctoring service through ProctorU, you must have access to a computer (PC or Mac). Mobile phones and tablets are not supported. You must also have a working webcam/mic and a private location.
  • Proctors give directions in English.
  • After your application is approved, you will receive an email with directions for scheduling your exam through ProctorU.
  • If your application is denied, you will be entitled to a refund of your entire purchase price. (Note: Automatic refunds require saving your credit card in your ServSuccess profile.)
  • If you do not show for your scheduled ProctorU exam session or need to reschedule your exam less than 24 hours before your scheduled session, you will have to pay a fee before you can reschedule. It can take up to one (1) business day to allow rescheduling following fee payment.

Exam Prerequisites

Work experience: 
• CRP Certification plus 400 hours of industry experience in a supervisory role 
• 800 hours of industry experience in a supervisory role 

Previous learning: 
Valid ServSafe Food Protection Manager Certificate or equivalent 

Character reference: 
Reference confirming competencies listed on Character Reference Form