Front-of-the-House Basic Operations

4 modules | 45 minutes
$20.00
For orders larger than 25, please contact sales for training solutions.

Details

Front-of-the-house (FOH) roles not only focus on customer service, you also have to be adept at handling operational activities involving reservations, payment and more. This online course provides you with the basics of front-of-the-house (FOH) operations.

Course Outline

The 4 modules of the course are: 

• FOH Positions, Tools & Service Styles 
• Reservations & Orders 
• Processing Payments 
• Service Recovery