Front-of-the-House Service & Communication

6 modules | 1 hour
For orders larger than 25, please contact sales for training solutions.


Customer service is the most important aspect of front-of-the-house (FOH) positions. This online course enhances your knowledge and skills pertaining to quality customer service, communication and salesmanship.

Course Outline

This course includes 6 modules: 

• Hospitality, Customer Service & Teamwork 
• Team Member Characteristics 
• Communication 
• First Impressions 
• Guest Needs 
• Products & Services