Managing Daily Operations

As a supervisor at a restaurant, you need to stay on top of the big picture operational details to help your team succeed. This online course supports your expertise on the fundamentals of day-to-day restaurant operations such as work scheduling, gauging quality of product and service, and selling effectively.

This course includes 7 modules: 
• Business Fundamentals 
• Scheduling & Assessing Needs 
• Monitoring Performance Standards 
• Monitoring & Assessing Product Quality 
• Evaluating & Monitoring Service Quality 
• Effective Selling Methods 
• Off-Premise Customs & Handling Customer Complaints